Solutions
Solutions that allow you to reach your customers no matter where they are.
Kiosk Survey
Strategically placed surveys allow you to collect feedback from your consumers in real time.
Features :
| App Based - Works on any iPad | |
| Offline Backups - Never lose data | |
| Survey Schedules - Different surveys for different times. | |
| Outage Alerts - Triggered when kiosk is offline. |
Web Surveys
Embedded web surveys allow you to extend your surveys to customers on your website.
Features :
| All of the same survey options available in the kiosks. | |
| Simple to embed into your site and can show different surveys on each page. | |
| Customizable to include your sites own style and branding. |
Mobile App
Reach your customers with engaging surveys to continue the conversation. Your customers can send feedback and even survey the rest of the community.
Features :
| Offers residents featured surveys by category. | |
| Push notifications when new surveys are available. | |
| Allows residents to leave feedback anytime, anywhere. |
What Makes Censuble so Sensible?
Made For Senior Living
Designed specifically for senior usability.
Addressing
- Dexterity issues
- Visual acuity issues
- Yellowing of the lens
- ADA Complaint
Easy Setup
Non-technical, easy set up & configuration. Have a kiosk up and running in minutes with Censuble's "Easy-Code" one step process. In one step the Kiosk will know where it is and what questions to ask!
- Step-1 : Review the instructions
- Step-2 : Download App
- Step-3 : Launch app add "Easy-Code"
- Step 4 : It's Done
Reporting
Real-time reporting for single or multiple locations. Query by kiosk, location, and survey type.
- Mobile access
- Automatic satisfaction alerts
- Scheduled email reporting
- Enterprise roll-up reports
- Export options
- PowerBI/Table Integration
- Threshold alerts
Why Censuble?
The heart of any community is its residents. Staying tuned to your communities satisfaction plays a major role in keeping your community happy and thriving. That's why Censuble combines so many features to ensure that you can easily keep your finger on the pulse of your community. Our simple, user-friendly interface is easy to use and understand - no typing necessary. And our mobile -capable tool set means you can manage your devices and review your data in real-time from anywhere.
Want to know how your communities dining options are received night-after-night?
Simple! Set a recurring survey to appear in your dining-area kiosk and you'll see a historic trend of feedback. Maybe Taco-Tuesday is a must, but meatloaf Friday falls flat.
With Censuble, you'll know right away. Kiosks can be set up anywhere in your community to receive information on things just about anything.
Where is a good place to put the Censuble Kiosks?
Anywhere & Everywhere!
Is it Easy to Set up?
Non-technical, easy set up and configuration. Have a kiosk up and running in minutes with Censuble's "Easy-Code" one step process. In one step the Kiosk will know where it is and what questions to ask!
3 Steps Easy Setup
-
Step - 1 : Review the instructions -
Step - 2 : Download the App -
Step - 3 : Launch App & Use "Easy Code"
Key Features
Censuble includes many unique features that make it easy to identify opportunities to better your community experience.
Recurring Questions
Set questions to recur daily, weekly or monthly and measure historic trends.
Flexible Question Types
Several Question Types available (multiple choice, smiley, etc.) to cater to your survey needs.
Leave a Message
Allow your patrons to leave verbal or video feedback - no typing necessary.
Location Based
Categorize your questions based on the user's location (dining room, communal areas, etc.)
Award Redemption
Award management system makes it easy to create awards and allow users to redeem.
Kiosk Based
Compile results from many kiosks around your community all in one single interface.
Multi-step questions
Dig deeper with follow-up questions based on how a user answers a question.
Mobile App
Connect with your customers anytime and anywhere with our new mobile app.
Real-Time Reporting
Our reporting portal offers real-time response reporting and feedback so you always have your finger on the pulse of your community.
Reporting
Easy Real-Time & Real-World Reporting
Real-time reporting for single or multiple locations. Query by kiosk, location, and survey type.
- Mobile access
- Scheduled email reporting
- Export options
- Threshold alerts
- Automatic satisfaction alerts
- Enterprise roll-up reports
- PowerBI/Tableu Integration
Technology
Security and Reliability
Hosted in the Cloud
Reliable cloud hosting to ensure maximum reliability.
End-to-end Encryption
Safeguarding your consumer data from browser to server and back.
Firewall and DDoS
Intrusion prevention using WAF and DDoS tools.
RESTful APIs
RESTful APIs allows for fast and flexible solutions.
Secure Data at Rest
Databases encrypted at rest to reduce exposure.
Contact Us
Questions? Contact us for more information.
Question Types
Elicit better feedback using a varied approach to question types - from faces to video feedback.
Faces
Hearts
Stars
Thumbs
Yes or No
Multiple Choice
Select All
Likert
NPS
Testimonials
The value of Censuble is best communicated by our happy customers. Browse our video testimonials to see how companies are using Censuble to power their customer insights.
How often do you access and use the Censuble data?
